Return Policy
2.95 flat rate shipping.

Return Policy stands behind each and every one of our products. If for any reason you are not satisfied with your purchase then we would like to hear from you. Please send a detailed e-mail to expressing your concerns or call 1-877-97-JERKY (53759). Please do not send returns without authorization or speaking to a customer service representative first.

We will gladly refund the *purchase price of any product(s) minus actual shipping costs (and possibly up to a 15% re-stocking fee) on any unopened, re-sellable merchandise that is returned within 30 days of ordering. No questions asked!

If a percentage discount was applied to your order then that will be reflected in the purchase price of your product(s).

How will I be refunded for my returned item(s)? will credit you via the same form of payment method you used during checkout.

What if my item was shipped and the packaging appears to be damaged?
We advise every customer to inspect his or her orders immediately upon arrival before the driver leaves, if possible. If package appears to be damaged you should contact that delivery service and us A.S.A.P. Do not dispose of any packaging materials or product until the order is deemed satisfactory or the problem has been resolved.

Didn't get the answer you were looking for?
Check out our Frequently Asked Questions for further assistance.

Customer Service

M-F 9a to 5p CST
1-877-97-JERKY (53759)

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